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Sales8 min read

Entry-Level Account Manager Resume: Free Template & Guide 2025

You've kept clients happy. Now let's grow your portfolio.

That first year taught you client management reality—urgent requests, complex problems, and the art of keeping everyone satisfied. You've learned what it takes to retain and grow accounts. Let's showcase it.

Crafting a Standout Account Manager Summary

Your summary is the first thing recruiters see. Here are examples that actually work for entry-level account managers:

Account Manager with 1 year managing 30+ SMB accounts. Achieved 95% retention rate, grew portfolio 15% through upselling, and maintained highest satisfaction scores on team.

Client Success Manager with 8 months SaaS experience. Managed 50+ accounts through platform adoption, reduced churn by 20%, and identified expansion opportunities.

Entry-level AM with 1 year in professional services. Coordinated client projects, managed expectations, and grew billable revenue 25% through relationship building.

Account Executive with 10 months managing regional client portfolio. Conducted quarterly business reviews, resolved escalations, and expanded 5 key accounts.

Pro Tips for Your Summary

  • Lead with portfolio size and retention
  • Include growth metrics
  • Show satisfaction results

Essential Skills for Entry-Level Account Managers

Technical Skills

Account ManagementClient RetentionUpsell/Cross-sellCRM ManagementQuarterly Business ReviewsRenewal ManagementEscalation ResolutionClient TrainingUsage AnalysisRevenue ExpansionContract NegotiationClient Reporting

Soft Skills

Relationship BuildingCommunicationProblem SolvingEmpathyNegotiationTime ManagementOrganizationStrategic Thinking
  • Show retention and growth metrics
  • Include portfolio size
  • Add renewal experience

Account Manager Work Experience That Gets Noticed

Here are example bullet points that show real impact:

  • Managed portfolio of 30+ SMB accounts with $500K total ARR
  • Conducted quarterly business reviews with key stakeholders
  • Identified and closed upsell opportunities within existing accounts
  • Resolved client escalations and maintained high satisfaction scores
  • Coordinated client requests with product and support teams
  • Managed renewal process and contract negotiations

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Education & Certifications

Relevant certifications for entry-level account managers:

Customer Success certificationsSalesforce CRMAccount Management trainingNegotiation skills
  • Performance matters most
  • Include client success training
  • Add relevant certifications

Common Mistakes Account Managers Make

❌ Mistake

No retention or growth metrics

✓ Fix

AM is measured by retention and expansion. Include churn rate, revenue growth, and satisfaction scores.

❌ Mistake

Only listing relationship activities

✓ Fix

'Built relationships' is vague. Show specific outcomes: accounts retained, revenue grown, problems solved.

❌ Mistake

Missing portfolio context

✓ Fix

30 accounts is different from 5. Include portfolio size, ARR, and client complexity.

Quick Wins

  • Add retention rate
  • Include revenue growth
  • Show portfolio size and ARR
  • List satisfaction scores

Frequently Asked Questions

How do I move to senior AM?

Show consistent retention and growth. Handling larger, more complex accounts and mentoring others helps.

Should I pursue sales or stay in AM?

Both are valid. Sales is hunting; AM is farming. Choose based on whether you prefer new logos or existing relationships.

How important is expansion revenue?

Critical. Growing existing accounts is often easier than new sales. Show you can identify and close upsell opportunities.

What's the difference between AM and CSM?

CSM focuses on product adoption and success; AM focuses on commercial relationship. Some roles combine both.

The Bottom Line

Your entry-level account manager resume should show what you've accomplished, not just what you've done. Focus on impact, use numbers, and keep it clean and ATS-friendly. When you're ready, use our free resume builder to create a polished, professional resume in minutes.

Average Salary: $55,000 - $75,000 | Job Outlook: Growing 6% through 2030

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